Sedgwick offers customized managed repair, restoration and mitigation through our network of certified local, regional and national contractors. We identify, deploy and manage resources on behalf of both the carrier and property owner throughout the entire restoration process. Sedgwick's repair solutions team has earned a reputation as one of the nation’s most trusted names in the insurance restoration industry.
Whatever the cause of your water damage, be it flood, suppression or even a simple toilet overflow, it must be treated immediately to prevent mold or further damage. Sedgwick's repair solutions team is here to help. You can count on our certified service providers to get the job done quickly, efficiently and professionally...
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Whatever the cause of your water damage, be it flood, suppression or even a simple toilet overflow, it must be treated immediately to prevent mold or further damage. Sedgwick's repair solutions team is here to help. You can count on our certified service providers to get the job done quickly, efficiently and professionally.
With the most up to date industry certifications, our service providers have extensive training and experience in water removal, drying, and repair. Using proven techniques to guarantee an efficient drying process, we can ensure that all moisture within floors, ceilings or walls is thoroughly removed. With over 1,000 certified contractors located throughout North America, we provide emergency response services, 24 hours a day, 365 days a year.
Our process is simple. Upon calling our 24-hour concierge team, you can expect your repair contractor to be on site within hours of you making a call and working on drying your home immediately. Upon arrival, your repair contractor will evaluate the type and extent of damage and work with you to create a plan of restoration. It is our guarantee that you will be informed of processes and costs, every step of the way.
At Sedgwick, it is our goal to return your property to pre-loss condition as quickly as possible and always keep your best interest in mind.
Benefits to the property owners
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Fires can be physically and emotionally damaging to you and your family. Whatever the cause, Sedgwick's repair solutions team is here to help. Upon arrival, your contractor will evaluate the type and extent of damage and work with you to create a plan of restoration. It is our guarantee that you will be informed of processes and costs, every step of the way...
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Fires can be physically and emotionally damaging to you and your family. Whatever the cause, Sedgwick's repair solutions team is here to help. Upon arrival, your contractor will evaluate the type and extent of damage and work with you to create a plan of restoration. It is our guarantee that you will be informed of processes and costs, every step of the way.
Through the use of safe, environmentally friendly restoration products specialized to treat soot, smoke, water (from fire suppression) and other residue from the damage, your contractor can clean and restore your property and possessions back to their original pre-loss condition. Sedgwick's repair solutions network contractors use industry-proven techniques to guarantee drying of your walls and floors to ensure moisture within is thoroughly removed to prevent mold from forming.
With our state-of-the-art system, you will have access to all updated information regarding your property, including timing and quotes for your damage.
Everything is performed and completed with your best interest in mind.
Benefits to the Homeowner
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Environmental contaminants can be harmful to your health and belongings. You can rely on Sedgwick's repair solutions contractors to repair damages and thoroughly remove remnants of toxins throughout your home...
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Environmental contaminants can be harmful to your health and belongings. You can rely on Sedgwick's repair solutions contractors to repair damages and thoroughly remove remnants of toxins throughout your home.
Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and utilizing advanced training and inspection instruments, our specialists can assess and mitigate the most complicated of environmental projects, including:
Our service providers will immediately inspect the property, determine the extent of the damage, then create a remediation plan to restore your home back to its original pre-loss condition. They also use specialized testing experts to verify the contaminants are extracted from your property.
Benefits to the homeowner
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Wind, hail, tornadoes and electrical storms can be damaging to your personal property. These events can lead to excess debris, broken power lines, fallen trees, and more damage. Don’t delay, call Sedgwick's repair solutions team today. We can begin to restore your property back to its original pre-loss condition before additional damage occurs...
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Wind, hail, tornadoes and electrical storms can be damaging to your personal property. These events can lead to excess debris, broken power lines, fallen trees, and more damage. Don’t delay, call Sedgwick's repair solutions team today. We can begin to restore your property back to its original pre-loss condition before additional damage occurs.
Sedgwick's repair solutions network service providers use the necessary equipment and processes to restore any damage of any size.
Sedgwick has your best interest in mind throughout the entire process.
Benefits to the homeowner
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Whether you have an idea in mind, or need suggestions to remodel your home, Sedgwick is here to help make your house feel like a castle...
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Whether you have an idea in mind, or need suggestions to remodel your home, Sedgwick is here to help make your house feel like a castle.
Our credentialed and experienced certified contractors take into consideration your personal style and preferences.
Sedgwick's repair solutions team prides itself on quality and professionalism. With our state-of-the-art system, you will be involved in every step of the remodeling process, including updates and quotes. You can count on our service providers to get the job done quickly, efficiently and professionally.
Sedgwick's repair solutions team has your best interest in mind from conception to completion. Our unique warranty program is the strongest in the industry. We guarantee the contractor’s warranty on labor and workmanship is honored – roofs, siding and gutters: 5 years for replacements and 1 year for repairs; general contracting: 3 years on replacements and repairs.
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Sedgwick's repair solutions team understands the emotional toll this can have on you and your loved ones. We are here to help!
Sedgwick's repair solutions team understands the emotional toll this can have on you and your loved ones. We are here to help!
Our service providers are trained and certified in cleanup and restoration services. They will immediately respond to your needs, whether its structural damage or your home was broken into. Using the necessary equipment and processes, our service providers will restore your property back to its pre-loss condition, and ensure your safety by boarding up or repairing any broken entrances. They are also trained to sanitize any hazardous conditions.
Sedgwick's repair solutions team has your best interest in mind throughout the entire process.
Benefits to the homeowner
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We are on-call 24-hours a day, 7-days a week to respond to your emergency board-up needs. Our service specialists have experience in dealing with properties of all sizes. They are trained and certified with the proper equipment and resources to effectively board up:
We are on-call 24-hours a day, 7-days a week to respond to your emergency board up needs. Our service specialists have experience in dealing with properties of all sizes. They are trained and certified with the proper equipment and resources to effectively board up:
Benefits to the homeowner
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Our tree removal program has been supporting claims in all 50 states involving damage to trees from wind, ice, vandalism, accidents and wildfires.
Our tree removal program has been supporting claims in all 50 states involving damage to trees from wind, ice, vandalism, accidents and wildfires.
Our property loss solution specialists are certified arborists with proper accreditation/safety credentials and adhere to ANSI A300 standards for tree care.
Sedgwick's repair solutions team has your best interest in mind throughout the entire process.
Benefits to the homeowner
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Sedgwick's repair solutions team offers a one-stop solution for securing high-quality repairs for property damage and restoration work. Our managed repair network has nationwide coverage and offers a suite of specialized restoration and renovation services.
SERVICES: 24/7 emergency response for water and fire mitigation; temporary roof cover and board-up; tree removal; and hazmat cleaning. Our full-service contractor network also provides asbestos/mold remediation, general construction, contents cleaning/pack-out, and roofing repairs.
BENEFITS: Trusted and credentialed contractors with third-party performance oversight; fair and accurate estimates; an improved experience for property owners; 24/7 live customer service; 3-year reconstruction warranty
Read more about our repair solutions and our mitigation bill review.
North America’s most elite insurance carriers trust Sedgwick's repair solutions to credential only the most talented, successful and professional contractors in the business. We cater to the most discerning carriers who would not expect anything less. All network service providers undergo a thorough credentialing process and are recertified annually.
All participating service providers possess the following:
Our service providers and their employees hold certifications including:
Our process of credentialing and ongoing training requirements ensures that our Sedgwick's repair solutions network consists of the most elite and qualified restoration specialists, guaranteeing you and your policyholder an exceptional level of workmanship, professionalism and efficiency.
Policyholders expect their lives to be restored with a higher level of service than ever before. Even North America’s largest and most efficient carriers cannot do this alone.
That’s where Sedgwick's repair solutions come in.
Our unparalleled ability to handle any loss of any size, combined with our comprehensive claims management platform, has allowed insurance carriers the ability to dramatically improve the experience of their policyholders to increase client retention and customer satisfaction.
Sedgwick's repair solutions is committed to quality and guarantees transparency of our workmanship to you and your policyholder, which adds value and an advantage. We cater to a discerning carrier whose desire to elevate the customer experience is at the top of their list.
Our quality assurance program strives to improve your service experience by ensuring that our service providers are following client specific program requirements and Sedgwick's repair solutions service requirements. The following tools and processes are available for assessing quality and provide accurate and useful data used to track trends and manage contractor performance:
By continually measuring and assessing service providers, we are able to provide you and your policyholders an exceptional level of expertise, professionalism and efficiency.
Once approved to be a part of Sedgwick's repair solutions, the service provider is then placed through a rigorous performance-based management system, ensuring they perform according to the highest standards possible. We have a built-in performance rating program that monitors and triggers all service standards customizable to your particular program.
Service providers receive frequent ratings, from the moment they receive their first claim. Ratings are based on the following metrics:
Sedgwick's repair solutions will make available monthly, quarterly, and annual performance reports to ensure you know the efficiency of your claims program, every step of the way.
Increased project performance equates to more efficient jobs and file handling. Sedgwick's repair solutions ensures that not only will more projects be completed sooner, at or under budget, and on time, but that your policyholder’s experience will not be impacted in a negative way.
Quality and efficient service is our number one priority.
If you would like additional information, please contact us at 800-587-4243.
6440 Southpoint Parkway, Suite 200
Jacksonville, FL 32216
If you or your client need emergency restoration services immediately, please call 800-587-4243.